Check
To See If The Site Is Secure
When shopping online
always make sure, before giving out any
of your credit or debit card details, whether
the company has secure payment. You will
know if that a site is secure when you see
an intact padlock on your browser. This
means you are on a site that is using SSL
to encrypt your personal information while
it is going from your PC to the website
operator's system, so that it cannot be
read by anyone intercepting it. Also check
that the http:// address is written as https://
- the 's' standing for secure.
Check
For Contact Address All
online traders must give their name and
geographical address, not just a PO Box
number or email address. Do not shop at
any stores that fail to provide this information.
Pay
By Credit Card
Paying buy credit card will give you the
added protection for any good whose value
is between £100 and £30,000.
This is because your credit card issuer
becomes jointly responsible for the goods
you buy. If the goods are delivered damaged
or you have problems receiving a refund,
the credit card company will help you.
Check
Your Monthly Credit Card Statements
Check your monthly credit
card statements for any payments made over
the internet. You need to be aware that
some company names which appear on your
statement may be different from their website.
Returns
Policy Before
purchasing, check the returns policy of
the website. Find out who pays the returns
postage and if they have come from abroad,
make sure their is no hefty bill to return
goods. Refunds must be made within 30 days.
Postage
And Delivery Look
out for high postage rates and hidden cost
like VAT or other duty payable, especially
if the goods are being sent from abroad.
Remember that goods being sent from abroad
take longer to deliver, check with the trader
to see how long this will take. If no delivery
date has been agreed, delivery must take
place within 30 days. Goods and services
ordered from the UK and European Countries
will be covered by the 'Distance Selling
Regulations'.
Shop
Around Always
shop around for the best deals. The price
of goods online can vary to a large degree
depending on the product. In most cases
you are entitled to a 7 working day cancellation
period if you change your mind.
Keep A Record Always
keep a record of anything ordered online,
print out the order and keep the terms and
conditions that appear on the website just
in case of any problems or disputes later
on. |
All Electrical Shops
